At Contour Lab, we take pride in the quality of our products. Due to the nature of our cosmetic and personal care products and for hygiene and safety reasons, all sales are final.
We do not accept returns, exchanges, or offer refunds for any purchased products.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at info@contourlab-body.com. Please include your order number, a description of the issue, and clear photos of the product and packaging. We will review your request and, if approved, provide a replacement or another appropriate resolution at our discretion.
Contour Lab is not responsible for delays caused by shipping carriers, incorrect shipping information provided by the customer, or packages lost or stolen after delivery has been confirmed by the carrier.
By placing an order on our website, you acknowledge and agree to this Refund Policy.